Privacy Policy
1. Introduction
Welcome to eTechGlobalHub ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and make purchases or use our services.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our platform.
2. Information We Collect
We collect the following types of information:
• Account information: name, email address, phone number, and password when you register
• Order information: shipping address, billing details, and purchase history
• Payment information: processed securely through Paystack or Flutterwave — we do not store your card details
• Usage data: pages visited, time spent, browser type, and device information (via analytics tools)
• Communications: messages you send us via contact forms or email
3. How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders (physical products and services)
• Create and manage your account
• Send order confirmations, receipts, and shipping updates
• Respond to your enquiries and provide customer support
• Improve our website, products, and services
• Send promotional emails and offers (you may opt out at any time)
• Comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
• Payment processors (Paystack, Flutterwave) to complete transactions securely
• Logistics/delivery partners to fulfil physical product orders
• Analytics providers (e.g. Google Analytics) to understand site usage
• Law enforcement or regulators when required by Nigerian law
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information. Payments are handled through PCI-compliant processors (Paystack/Flutterwave) and we never store your card details on our servers.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
As a user, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing emails at any time via the unsubscribe link
To exercise any of these rights, contact us using the details below.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how our site is used. You may disable cookies through your browser settings, though this may affect site functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.